Three clear parts: a one-time setup fee, a monthly plan that includes management and minutes, and overage only if you exceed them.
The North Carolina packages show cloud cost and our work, then ×1.5, then a higher charge because the card gateway keeps 15%. Subscribe via PayPal. The demo stays open. Workforce breakdown
Do you build the agent from scratch or buy a finished product?
We build the architecture, customization, integrations, and management, and we rent voice, phone, the model, calendar, CRM, and messaging. North Carolina package price = (cloud cost + our work) × 1.5, then raised so the net after a 15% card-gateway cut still equals that amount. The factor is commercial tax and overhead, and the 15% is an estimate of collection fees, not the state tax rate.
Does the agent really speak Arabic?
Yes — Arabic (MSA plus Levantine and Gulf dialects with varying quality) and English. Bilingual plans cost about 30% more because high-quality Arabic voices are pricier and need more tuning. We test the dialect with you before go-live.
How long does setup take?
Starter usually takes 4 working days: discovery, knowledge base + number, chat + testing, then handover and training. Growth takes 2–3 weeks depending on integrations.
What if the agent doesn't know the answer?
It doesn't make things up. It takes a message and escalates to a human via WhatsApp, call transfer or a ticket — with a full conversation summary.
What happens if I exceed included minutes?
Only extra minutes are billed ($0.14–0.18/min depending on plan), shown in your usage dashboard, with an alert at 80% of your allowance.
Is my and my customers' data safe?
We use providers that support encryption and zero-retention where available, and never share your data for model training. For sensitive sectors (medical/legal) we scope compliance requirements during discovery.
Can I keep my current number?
Yes — either forward unanswered or after-hours calls to the agent's number, or port the number fully depending on your carrier.
Is there a long-term contract?
Plans are monthly and can be cancelled with 30 days' notice. The setup fee is one-time and non-refundable after delivery.
Can I resell this under my own brand?
Yes — we offer a white-label model for agencies: your-brand dashboard and wholesale minute pricing. Contact us for details.