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NEXA AI

Pricing

Pay for an employee that works 720 hours a month

Three clear parts: a one-time setup fee, a monthly plan that includes management and minutes, and overage only if you exceed them.

The North Carolina packages show cloud cost and our work, then ×1.5, then a higher charge because the card gateway keeps 15%. Subscribe via PayPal. The demo stays open. Workforce breakdown

The three plans

Starter

For a small business replacing a receptionist

$297 /mo

$1,200 one-time setup

  • 1 agent
  • 500 min included
  • $0.18/extra min
  • Phone number (Twilio) + voice agent
  • Website chat widget
  • SMS / WhatsApp follow-up
  • Google Calendar / Calendly sync
  • Human escalation
  • Call-log dashboard
  • Monthly FAQ & prompt updates
Book a tailored demo
Most popular

Growth

A 5-agent team working together

$750 /mo

$3,500 one-time setup

  • 5 agents
  • 2,000 min included
  • $0.16/extra min
  • Everything in Starter
  • Receptionist + SDR + Scheduler + Support + Admin
  • Full CRM integration (GoHighLevel / HubSpot)
  • Knowledge base from your docs & website
  • Make.com / Zapier automation
  • Internal employee assistant (Slack / Teams coming soon)
  • Weekly reports & optimisation
Book a tailored demo

Enterprise

Back-office automation & custom integrations

Custom

$5,000–$15,000 one-time setup

  • Unlimited agents
  • 5,000 min included
  • $0.14/extra min
  • Everything in Growth
  • Document processing & data entry
  • Email handling
  • Employee onboarding
  • Custom API integrations (ERP / EHR)
  • SLA & dedicated account manager
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Quote calculator

Calculate your price from your call volume

The biggest price driver is voice minutes, then language, then integrations.

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3
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Language
Integrations

Recommended plan

Starter

Expected monthly minutes
1,800
Setup fee (one-time)
$1,560
Monthly subscription
$386
Overage minutes (1,300)
$234.00
Client pays monthly
$620

Preliminary estimate at September 2026 market rates. Final quote after the discovery call.

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Compare

What each plan includes

FeatureStarterGrowthEnterprise
Twilio phone number
Website chat widget
SMS & WhatsApp
Calendar sync
Dashboard
Full CRM integration
Knowledge base from your docs
Internal employee assistant
Weekly reporting
Document & email processing
Custom API (ERP/EHR)
SLA

FAQ

Questions about pricing & setup

Do you build the agent from scratch or buy a finished product?

We build the architecture, customization, integrations, and management, and we rent voice, phone, the model, calendar, CRM, and messaging. North Carolina package price = (cloud cost + our work) × 1.5, then raised so the net after a 15% card-gateway cut still equals that amount. The factor is commercial tax and overhead, and the 15% is an estimate of collection fees, not the state tax rate.

Does the agent really speak Arabic?

Yes — Arabic (MSA plus Levantine and Gulf dialects with varying quality) and English. Bilingual plans cost about 30% more because high-quality Arabic voices are pricier and need more tuning. We test the dialect with you before go-live.

How long does setup take?

Starter usually takes 4 working days: discovery, knowledge base + number, chat + testing, then handover and training. Growth takes 2–3 weeks depending on integrations.

What if the agent doesn't know the answer?

It doesn't make things up. It takes a message and escalates to a human via WhatsApp, call transfer or a ticket — with a full conversation summary.

What happens if I exceed included minutes?

Only extra minutes are billed ($0.14–0.18/min depending on plan), shown in your usage dashboard, with an alert at 80% of your allowance.

Is my and my customers' data safe?

We use providers that support encryption and zero-retention where available, and never share your data for model training. For sensitive sectors (medical/legal) we scope compliance requirements during discovery.

Can I keep my current number?

Yes — either forward unanswered or after-hours calls to the agent's number, or port the number fully depending on your carrier.

Is there a long-term contract?

Plans are monthly and can be cancelled with 30 days' notice. The setup fee is one-time and non-refundable after delivery.

Can I resell this under my own brand?

Yes — we offer a white-label model for agencies: your-brand dashboard and wholesale minute pricing. Contact us for details.